| You might get the following error messages at the time of logging in. Explained below is the appropriate action which has to be taken in each case: |
Message 1: Enter Correct Login and/or Password
Action:
- Please recheck userid / password.
- Please note that Password is case sensitive.
- Incase you have forgotten your password, please submit a request for reset of password through the Forgot Password Link. We will authenticate you on the basis of the details submitted.
Message 2: User has not opted for Internet Banking
Action:
- Download the application form, register for Intenet Banking and submit it at your nearest branch.
Message 3: User pending for activation, kindly contact branch for activation
Action:
- Please contact nearest branch and get you User Id activated, to use Internet Banking facility.
Message 4: User Status has become Dormant. Please contact Branch
Action:
- Please contact nearest branch and get you User Id activated, to use Internet Banking facility.
Message 5: User status is locked, kindly contact branch
Action:
- Please contact nearest branch and get you User Id activated, to use Internet Banking facility.
Message 6: User Id is Deleted
Action:
- Please contact nearest branch and get you User Id activated, to use Internet Banking facility.
Message 7: User Validity Expired
Action:
- Please contact nearest branch and get you User Id activated, to use Internet Banking facility.
Message 8: User already logged on. Try logging in after closing the current session
Action:
- Please Logoff your existing session and login into a new session.
Message 9: You are logging in another Session.Please login in another Browser
Action:
- Please Logoff your existing session and login into a new session.
Message 10: Your request could not be processed Try after some time
Action:
- This happens if there is a communication problem. Please try logging in after sometime.
|
